Which plan is suitable for my organization? 

Vaultastic offers plans tailored to meet specific operational needs and expected outcomes. Below is an overview to help you choose the most suitable plan for your organization: Still unsure? Contact us, and our experts will review your tech landscape and requirements to suggest the best plan, which could even include our enterprise plan.

What is the break-up of the four storage classes available to me? 

Vaultastic offers four distinct storage classes—Active, Open, Deep and Live Store—each designed to meet specific needs for accessibility, cost, and data retrieval frequency: Each storage class is crafted to balance accessibility, performance, and cost-effectiveness, giving organizations flexibility to store data according to its relevance, usage frequency, and regulatory requirements. This structured approach helps optimize storage […]

Do I need to purchase onboarding services from Mithi? 

Vaultastic is a fully self-serve platform, complete with extensive documentation and tutorial videos to guide you through the process. However, if you prefer hands-on support and training from our team during onboarding and migration, this can be arranged for an additional charge. Please contact us for an estimate, and we’ll be happy to set up […]

How much archive storage do I need? 

To plan your archive storage requirements, consider the following key dimensions: To estimate your storage needs for the next 12 months, apply the formula:Estimated storage = (A) x (B) + (C) For example, a mid-sized manufacturing organization with 300 users, an average annual growth of 0.5GB per user, and 1TB of legacy data would need:300 […]

How do I upgrade my subscription?

Your upgrade path is straightforward: Vaultastic operates on a trust-based licensing model, ensuring that your archiving, access, or data movement continues even if you exceed your purchased resources. Our system monitors your usage and growth patterns, and if an upgrade is needed, our team will proactively contact you to discuss the best upgrade solution. Alternatively, […]

How do I renew my subscription at the end of the year?

Your subscription renews annually, and you’ll receive system alerts as the renewal date approaches. Our team will also contact you with a renewal proposal based on your actual usage during the current contract period. Below is how the process works:

What happens to my data when I upgrade my plan?

Upgrading your plan does not affect your data in any way. Your archived data remains intact and fully accessible. The only change is an adjustment to the purchased resource limits according to the new plan, including any additional packs you may have purchased.

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